Privacy Policy

1. Information We Collect

When you contact us or ask for a quote, we may collect the following:

• Your name
• Your phone number
• Your email address
• The service address
• Details you enter in our contact forms
• What you tell us during phone calls
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

We collect information when you submit a contact form, when you call us, and automatically through analytics tracking while you use this website.

3. How We Use Information

• To respond to your inquiries
• To provide quotes and schedule services
• To support our customers
• To improve how this website performs

4. Data Sharing

We do not sell your personal information. We share it only with the service providers we need to run the business and this website: Cloudflare Pages, which hosts the site, Web3Forms, which delivers contact form submissions to us, and Google Analytics. These providers are required to safeguard the data they handle.

5. Cookies and Analytics

Google Analytics uses cookies to show us how visitors use this website, such as which pages are viewed. Cookies on this site serve essential or analytics purposes only. We do not run advertising on this site and we do not use cross-site remarketing.

6. Data Security

We use reasonable safeguards to protect your information. No system is completely secure, and we cannot promise absolute security.

7. Data Retention

We keep personal information only as long as we need it to fulfill the purposes described here or to comply with the law.

8. Your Privacy Rights

You may ask us for access to the personal information we hold about you, ask us to correct it, and ask us to delete it where the law permits. Contact us using the details below and we will respond.

Georgia lawmakers have considered a comprehensive consumer privacy law that would apply only to businesses with more than $25 million in annual revenue that process the personal data of at least 175,000 Georgia residents, or 25,000 if more than half of their revenue comes from selling personal data. We do not sell personal information, and we do not claim to be covered by such a law. We honor the requests described above either way.

9. Third-Party Links

This website may link to other websites. We do not control their content or privacy practices, and this policy does not apply to them.

10. Children's Privacy

This website is not directed to children, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

12. Contact Information

TotalScope Facility Solutions, LLC
Email: service@totalscopeopsgroup.com
Phone: (678) 906-0104